The SmartNAV technological platform seamlessly integrates with your call center and third party drivers using cloud and app based platforms. SmartNAV helps prevent human error and enables more efficiency. Key features include SmartNAV’s ability to:
- Accept trip requests electronically
- Disburse trips to multiple providers by digitally dispatching trips to smartphones and computer systems
- Automatically integrate patient and insurance information and records
- Track trips in real-time via GPS to ensure compliance of trips among subcontractor vendors
- Integrate the scheduling and tracking of drivers for increased on-time performance and productivity
- Automatically send estimated wait times on trip status to patients
- Process and manage data from multiple points to streamline processes, reduce costs, save time and proactively manage resources.
SmartNAV incorporates its platform into your existing call center and network to expedite and meet all your logistic and transportation needs.